TERMS AND CONDITION

Definitions

These terms and conditions outline the rules and regulations for the use of OkgBrand

• "OKG BRAND," "we," "us," or "our" refers to the company providing digital marketing and related services.
• "User," "you," or "client" refers to any individual or entity accessing or using our services.
• "Services" refer to store promotions, website design, content creation, graphic design, lead generation, and other digital marketing solutions offered by OKG BRAND.

Eligibility

To use our services, you must:

• Be at least 18 years old or have parental/guardian consent.
• Provide accurate and complete information during registration or order placement.
• Not engage in fraudulent or illegal activities using our services.

Services and Payment

To use our services, you must:

• Service Requests: Clients must provide clear details for each project. We reserve the right to decline requests that do not align with our policies.
• Pricing & Payment: Prices are listed on our platform or communicated directly. Payments must be made in full before project commencement unless otherwise agreed.

Refunds & Cancellations:

To use our services, you must:

• Refunds are only granted if OKG BRAND fails to deliver the agreed service.
• Once work has started, refunds will be partial or non-refundable, depending on the stage of completion.
• Cancellations before project commencement may be eligible for a full or partial refund, based on the complexity of the service.
• Refund requests must be submitted within 7 days of service completion.
• Revisions: We allow two (2) free revisions per service. Additional revisions may incur extra charges.

User Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information.
• Comply with applicable laws and regulations.
• Not engage in spam, fake reviews, plagiarism, or unethical business practices through our services.
• Not attempt to hack, exploit, or misuse our platform.

Intellectual Property

By using our services, you agree to:

• All materials, including logos, graphics, content, and digital assets created by OKG BRAND, remain our intellectual property unless otherwise agreed.
• Clients own the final deliverables once full payment has been received, but OKG BRAND may use completed projects for portfolio or marketing purposes (unless confidentiality is requested).
• Unauthorized reproduction, resale, or distribution of our materials is strictly prohibited.

Confidentiality and Data Protection

By using our services, you agree to:

• We respect your privacy and handle personal data according to our Privacy Policy.
• We may collect and store client details for service execution, but we do not share, sell, or disclose sensitive data without consent.

Dispute Resolution

We strive for customer satisfaction, but if any disputes arise, the following process applies:

• Initial Resolution: Clients must first attempt to resolve the issue by contacting our support team at okgbrand@gmail.com
• Mediation: If an issue is unresolved within 7 business days, both parties agree to enter into mediation before pursuing legal action.
• Arbitration: If mediation fails, the dispute will be resolved through binding arbitration in Nigeria, unless otherwise agreed by both parties.
• Legal Action: Clients may seek legal remedies only after exhausting the above steps. Legal proceedings shall be governed by the laws of Nigeria.

Limitation of Liability

We strive for customer satisfaction, but if any disputes arise, the following process applies:

• OKG BRAND is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our services.
• We do not guarantee specific outcomes for services such as marketing campaigns, as performance depends on various external factors.
• We are not responsible for third-party platforms (e.g., LinkedIn, Skype, payment processors) and their policies.

Termination of Services

We reserve the right to suspend or terminate services if:

• A client violates these Terms or engages in abusive behavior.
• Payment obligations are not met.
• A service request goes against legal, ethical, or professional standards.

Third-Party Links & Services

Our platform may contain links to third-party websites or services. OKG BRAND is not responsible for their content, privacy policies, or transactions.

Changes to These Terms

We may update these Terms periodically. Continued use of our services after updates constitutes acceptance of the revised Terms.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

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Becoming a Staff

These Terms and Conditions ("Terms") govern the working relationship between OKG BRAND ("Company") and its staff ("Employee" or "Staff"). By accepting employment or working with OKG BRAND, you agree to comply with the following terms.

Employment Relationship

These Terms constitute a formal agreement between OKG BRAND and the staff member, setting forth the guidelines for the provision of services, payment terms, and termination procedures.

The employment relationship is considered at-will, unless otherwise specified in the agreement, and is subject to the discretion of both parties.

Services and Deliveries

To use our services, you must:

• Staff member is responsible for providing the services as agreed upon in the project brief or contract, which may include, but is not limited to, digital marketing, content creation, website development, graphic design, and other marketing-related tasks.
• Staffs must deliver high-quality work that meets the satisfaction of OKG BRAND and aligns with the agreed-upon project objectives.
• Staff member is expected to meet deadlines, follow any client-specific requirements, and deliver work in line with the expectations set by the Company

Payment Terms:

To use our services, you must:

• Payment will only be made when the services are delivered to the satisfaction of the Company or the designated client, and after the completion of the project according to the agreed terms.
• Staff member is entitled to full compensation once the deliverables have been reviewed and deemed satisfactory by OKG BRAND or the client
• If the work is unsatisfactory or incomplete, OKG BRAND reserves the right to withhold payment until the work is revised to meet agreed-upon standards.

Contract Termination

Termination by Agreement: Either party may terminate the contract with mutual consent if both parties agree to the termination in writing.

Termination for Cause: OKG BRAND reserves the right to terminate the contract without prior notice if the staff member:

• Violates company policies or fails to deliver work as agreed.
• Engages in unethical or illegal activities.
• Demonstrates poor performance or consistent delays in project delivery.

Notice Period: If either party wishes to terminate the contract, a notice period of seven (7) days is required unless agreed otherwise.

Independent Contractor Status

The staff member is considered an independent contractor and not an employee of OKG BRAND unless otherwise agreed. .

As an independent contractor, the staff member is responsible for managing their own taxes, insurance, and other personal obligations unless specified in the agreement.

Confidentiality

Staff members are required to maintain confidentiality regarding any proprietary or sensitive information related to OKG BRAND or its clients. This includes, but is not limited to, business strategies, client data, marketing plans, and project details.

This confidentiality obligation remains in effect even after the termination of the contract.

Work Standards

Staff members must deliver work that aligns with OKG BRAND's quality standards and complies with any project specifications or client requirements.

In case of dissatisfaction, staff member will be asked to make reasonable revisions until the work meets the required standard.

Non-Compete and Non-Solicitation

During the term of this agreement and for a period of six (6) months following its termination, the staff member agrees not to directly or indirectly compete with OKG BRAND by providing similar services to competitors or soliciting the Company’s clients.

This clause is aimed at protecting the interests of OKG BRAND and ensuring the confidentiality and goodwill of the business.

Dispute Resolution

In case of any dispute regarding the work or payment, both parties will attempt to resolve the matter amicably through open communication.

If a resolution cannot be reached through informal means, the dispute will be subject to mediation and may proceed to binding arbitration as per the laws of Nigeria.

Changes to Terms

OKG BRAND reserves the right to modify or update these Terms and Conditions. Staff will be notified of any changes, and continued engagement with the Company after such changes will be deemed acceptance of the revised terms.

Contact Information

For any questions regarding these Terms or to discuss project details, please contact us:

• Email : hello.okgbrand@gmail.com
• Phone : +234 7070659197

Key Additions

• Payment upon Satisfaction : Ensuring payment is made only after the work meets company/client satisfaction.
• Termination Clause : Clear terms on how contracts can be terminated by mutual agreement or cause.
• Non-compete & Non-solicitation : Protecting OKG BRAND’s business interests.